I agree on everything Nerva has written. You can also out PaySafe as a donate way. You have to show more attention in non-russian community. Well if u want us here and maybe some new ppl, you MUST do it and fast.
Imagine a new player here. Downloads the client-log in-create char. He wants to buy Prenium Account--> he can't. Well if I was in his place , I would just quited before even start.
Real fact:
My friend tried download the client for 3 days. 3 days! Finnaly after 3 days (and spam for me and him on tickets) support answer and they fixed it in 10seconds.... Now if he wanted to buy some boosts? for faster xp-better drop-prenium account for a month to help him grow? He just cant. But if a new russian player starts now, he has advantage against him. Some ppl donate less , some ppl donate more, some ppl donate huge. Its part of the game and totally respectable. Just if someone can donate and you cant, isnt fair.